| Segment | Policy[ies] | Acquisition | Challenge[s] | Revenue |
| Best of Breed | Total Quality [or] Quality Driven | Metrics | Ball Park | That being said / Having said that |
| Leadership | Off the Shelf | BUZZWORD BINGO (free square) | Mindset | Restructuring |
| Value | Customer Service | ETA | Open Source | Goal[s] |
| Front Lines | Fault Tolerant | Real-Time | On The Same Page | Deep dive |